FAQ

The parent or guardian must start the process and request the disability packet (Intake 2419 by calling us at 800.428.2442 or by email at Inclusion@wrksolutions.com.

Yes, there is a portion on the disability packet that the director needs to fill out to provide input on the child.

An observation visit by a Children with Disabilities team member is arranged with the parent and director. Please visit the Children with Disabilities page for more information.

A great place to start looking for child care is by contacting our Find Child Care Team at 800.273.2331 or email us at FindChildCare@wrksolutions.com. You can also visit our Family Services for Parents page for more information, resources and flyers.

You can learn about a child care provider’s past inspections by visiting Texas Health and Human Services website.

Yes, Children’s Learning Institute (CLI) at UTHealth Houston serves as the SERVICE PROVIDER for the Workforce Solutions – Early Education Quality Services grant.

Check out our monthly Course Catalog for the quickest way to register for a variety of events, virtual and face-to-face. Once you register, you will receive  confirmation email and Zoom link for the training session.

The CDA cohorts are now available for all early childhood educations in the Gulf Coast region who hold Texas Rising Star and Entry Level Designate status. The program offers two cohorts: Infant-Toddler and Preschool. Registration is first-come, first-served basis. Please contact us at 800.428.2442 or by email at EarlyLearningTraining@wrksolutions.com to get on the waitlist.

Go to the TECPDS website and follow the steps on their Getting Started page. You can set up your free account and use this account to advance your early child career.

Go to our Training & Events page to get started with a Texas Rising Star certification event. We have several options to choose from; community event near you, a one-on-one mentoring session in our office, or schedule a time so we can come to you!

Mentors must visit each program at least once a month. A visit can be a virtual interaction or in person. Mentors must make in person visits at least once a quarter. Mentors are responsible for regular visits (physical and virtual), providing professional development opportunities, coaching and modeling, offering additional resources, and acting as mandated reporters, if necessary. See our Mentoring Services page with more information. 

All Child Care Services (CCS) regulated providers are now required to participate in Texas Rising Star. New CCS providers and current CCS providers who are not Texas Rising Star certified must achieve two-star certification by September 30, 2024. Texas Rising Star Mentors are available to support you through this process! See our Mentoring Services page with more information. 

Yes, if the college where you are taking  online classes is in one of the 13-county Gulf Coast counties.

Yes. Keep up to date with all of our current grants and incentives we are offering on our Scholarships and Incentives webpage.

Yes, actively employed at a program in the 13-coast Gulf Coast region.

If you need immediate customer service related to a professional development session, you can submit a “Help Ticket” to earlyeducationtraining@wrksolutions.com. Within 48 hours of submission, someone from our team will get in touch with you. To ensure a prompt response, please include the following information in your request: the name and date of the professional development session, your name, email address, phone number, and TECPDS number.

No! This event is for directors/owners of Entry Level Designated programs working towards Texas Rising Star certification. You do NOT need to attend if you are already Texas Rising Star certified. We have many other professional development opportunities and events, check out our monthly Course Catalog for more information and to register.

Check out our monthly Course Catalog, see what events and trainings are coming up, and register directly!